Sustainability
SUSTAINABILITY | LASTING VALUE
LASTING VALUE
At Grupo Aval, sustainability is the value that guides our commitment to the country’s development, opportunities for its people, and environmental protection. As one of Colombia’s leading companies in sustainability, we understand that our role goes beyond finance.
WHAT DOES GRUPO AVAL DO IN SUSTAINABILITY?
Our sustainability model is built on Sustainable ROE, a comprehensive vision that redefines business impact to create meaningful balance. This model enables us to stand out among Colombia’s socially responsible companies through three fundamental pillars.
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Profitability with Purpose
We drive economic performance and strengthen corporate governance to generate sustainable, long-term value.
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Opportunity for everyone
We create opportunities that reduce gaps, promote inclusion, and raise the quality of life in the territories where we operate.
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Balance with the Planet
We act with environmental responsibility, seeking balance between development and the conservation of natural resources.
Corporate guidelines that shape our responsible management and strengthen Grupo Aval's commitment to sustainability.
MANAGEMENT AND SUSTAINABILITY REPORT
MANAGEMENT AND SUSTAINABILITY REPORT
The Management and Sustainability Report is our way of sharing, with transparency, how we transform challenges into opportunities and generate value for society and the environment.
Explore Our 2025 Management and Sustainability Report
OTHER MANAGEMENT AND SUSTAINABILITY REPORTS:
MATERIALITY
DOUBLE MATERIALITY MATRIX
Double materiality guides our management approach by integrating both the impact of Grupo Aval on its environment and the risks and opportunities this represents for our businesses.
In 2024, we conducted a review of material topics, and in the first half of 2025 we updated the double materiality assessment.
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Learn about our relationships with stakeholders
STAKEHOLDER ENGAGEMENT
We promote transparent dialogue with our stakeholders to strengthen trust and effectively respond to their expectations. Our main stakeholders are:
Board of directors
Highest governing body responsible for approving policies, strategies, monitoring, and evaluating the initiatives proposed by the Holding’s senior management and its subsidiaries.
Board of directors
- Creation, updating, and review of corporate policies such as Sustainability, Human Rights, the Board of Directors Regulations, and the Code of Good Governance.
- Creation of the ESG Committee and the ICT Committee.
- Presentation of ESG topics and work plans to the Board of Directors.
- Improvement of 22 points in the Governance and Economic dimension score in the Corporate Sustainability Assessment.
Subsidiaries
Companies over which we exercise control as a Holding company.
Subsidiaries
- More than 400 meetings of the different committees in which Grupo Aval and its entities participate.
- The Sustainability and DEI Committee met on 13 occasions.
- Recognitions such as Friendly Biz, DJSI, S&P, and Great Place to Work.
- 19,786 employees in Mi Grupo Aval.
- ESG indicator system redesigned and implemented across all subsidiaries.
Shareholders and investors
Shareholders and bonholders of the company.
Shareholders and investors
- Response to 15,000 investors' requests.
- 4 earnings calls.
Media and opinion leaders
Mass media, digital media, and individuals who publish information about our entities and play an important role in brand management and reputation.
Media and opinion leaders
- We participated in more than 700 publications with Grupo Aval and over 1,500 publications through Experiencias Aval across different media outlets.
- MERCO Companies ranking result: Position 56.
- CSA – DJSI score: 65 (16 points higher than in 2023).
Government and Regulatory Bodies
Organizations that issue regulatory requirements and conduct continuous monitoring of the Holding’s financial and non-financial information and that of its subsidiaries.
Government and Regulatory Bodies
- Country Code adoption: 91.2 / 100.
Suppliers
Individuals and companies that provide us with goods and services.
Suppliers
- 19 suppliers evaluated on ESG topics.
- Annual occupational health and safety (OHSMS) induction and re-induction conducted for 52 suppliers.
Employees
People who are part of our organization and contribute to the development of our entities.
Employees
- 19 suppliers evaluated on ESG topics.
- Annual occupational health and safety induction and re-induction conducted for 52 suppliers.
Community
People and communities that we impact directly or indirectly with the activities, decisions and programs we carry out
Community
- Implementation of high impact social projects.
- Participation of collaborators in volunteer initiatives.
- Strengthening community capacities through financial education programs.
Learn about our Relationship with Stakeholders.
SUSTAINABILITY ACROSS OUR ENTITIES
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Xposible Award for its Amazonía Debit Card.
Recognition for the Sustainable Productive Transformation Initiative.
Red Muévete Gold Seal 2025: Awarded in the category “Best Comprehensive Sustainable Mobility Plan (PIMS) – Private Company” among its employees.
FlorÁngela Gómez Award: Recognized in the Financial Education category, highlighting the impact of its comprehensive strategy in underserved regions.
Recognition for Sustainable Development Best Practices 2025 and 2024.
Environmental Certification Seals.
Certified as a Great Place to Work in Colombia for the sixth consecutive year.
Ranked as the #1 company in the financial sector, #2 in Colombia, and #6 in LATAM for best practices in Gender Equity.
EFR Recertification (Family-Responsible Company), Level B.
Ranked as the third most inclusive company in LATAM in 2025.
Financing of sustainable projects.
Investment in small and medium-sized enterprises (SMEs).
Best Place to Work in Colombia for the third consecutive year.
IAB Mixx Colombia Awards 2025: Bronze Award in the Sustainability category for the mini-series House Natour.
Recognition from Universidad Icesi for best practices in reputation and sustainability management.
Second place, Silver Innovation Category.
No labels - Diversity, Equity, and Inclusion Program.
Andesco Sustainability Awards: Recognition for the impact generated through the Senior Entrepreneurship and Employability Observatory.
Recognition for Good Sustainable Development Practices – UN Global Compact: Contribution to SDG 10: Reduced Inequalities through the Senior Entrepreneurship and Employability Observatory.
Merco ESG responsibility ranking Colombia 2025.
Included in the S&P Sustainable1 Yearbook 2026, recognized among the top 1% in sustainability performance.
Great Place To Work certification.
OUR CONTRIBUTION TO THE SDGs
At Grupo Aval, we promote initiatives that create economic, social, and environmental value. Our commitment as one of Colombia’s leading sustainable companies is directly aligned with the United Nations Sustainable Development Goals (SDGs), guiding our efforts toward continuous and global progress through three strategic pillars:
9: Industry, innovation, and infrastructure
We promote infrastructure development through our investments and the modernization of the financial system through digital innovation and interoperable solutions.
- 6 road concessions, 15 toll stations, and 625 km under concession.
- We launched innovative solutions such as WhatsApp transfers and cardless withdrawals across our Aval ATM Network.
- We reached 9 million Tag Aval users, strengthening digital payment infrastructure.
8: Decent work and economic growth
We contribute to sustainable economic growth through formal employment generation and capital mobilization. Our profitability is aligned with the creation of economic value for the country.
- 67,585 employees: we are one of the largest employers in the private sector.
- We generated $41 bn in economic value.
- We provided COP 20.2 bn in financing to micro, small, and medium-sized enterprises (SMEs).
- 1.3 million hours of training and development, averaging 51.5 hours per employee.
3: Good health and well-being
We contribute to strengthening healthcare services in the country for all people, supporting cancer research and treatment through CTIC.
5: Gender equality
We promote gender equality through governance, leadership, and access to financial opportunities.
- 31% of the members of our Boards of Directors are women.
- 50.4% of leadership positions (senior and middle management) are held by women.
- 56% of our total workforce is made up of women.
- We support a $6.9 bn portfolio directed to women-led businesses.
10: Reduced Inequalities
We reduce financial access gaps through inclusive solutions and local presence.
- We invested more than COP 70,000 million in social projects.
- We financed COP 6.4 bn in VIS and social housing loans, facilitating access to housing.
- We financed COP 540 billion in infrastructure projects for social development.
- We impacted 209,061 people through financial education programs.
- 123,112 banking correspondents and 2,738 ATMs.
6: Clean water and sanitation
Through the Misión La Guajira project, we help underserved communities across the country gain access to drinking water.
- We have delivered water access solutions in 52 communities, including 39 restored wells, 2 newly built wells, and 21 water treatment plants.
- 1,900 families (approximately 13,000 people) now have access to water, including 1,500 families with access to safe drinking water.
13: Climate action
We support the transition toward a low-carbon economy through sustainable financing. We manage climate-related risks and opportunities with a long-term vision.
- We manage a $8.7 bn green portfolio.
- We invested $2.7 bn in energy transition projects.
- 38% of our energy consumption comes from renewable sources.
- We implemented a corporate climate strategy that guides our management of risks and opportunities.