Skip to main content

SHAREHOLDER SERVICES

SHAREHOLDER SERVICES

Since April 2007, the date on which the share issuance was dematerialized, we have contracted shareholder services with Deceval S.A.

Below are the contact options:

Service Line 1

Service Line 1

(601)  307 7127

Service Line 2

Service Line 2

(601) 313 9000

Toll-Free National Line

Toll-Free National Line

018000 111 901

Requests, Complaints, and Claims Related to Shareholders: You can send your requests physically or electronically.

Shareholder Service Office at Deceval S.A.

Shareholder Service Office at Deceval S.A.

Carrera 7 # 71- 21 Tower B – 12th floor, Bogotá

Email

Email

sac.co@nuamx.co (administrator of Grupo Aval’s shareholder register)

Share Conversion: Shareholders can send share conversion requests to

Banco de Occidente Building

Banco de Occidente Building

Carrera 13 # 26A - 47 - 23rd Floor, Bogotá – Investor Relations.

Deceval Useful Links:

PQRS

PQRS

Requests, complaints, or claims

Forms

Forms

For Shareholders, Direct Depositors, Issuers, and Administrators

Other Useful Links:

Colombian Stock Exchange

Financial Superintendence of Colombia

SEC – U.S. Securities and Exchange Commission

AMV – Self-Regulator of the Colombian Securities Market

Investor Relations Contact – Grupo Aval: investorrelations@grupoaval.com

Contacto

Contact Person:

Nicolás Noreña Trujillo

Financial Planning
and Investor Relations Manager

Teléfono

Phone

(601) 743 3222 Ext: 23400